# Workspaces and keys

[RightNow AI](https://www.rightnowai.co/) / [Decision model](https://www.rightnowai.co/docs/decision-model) / [Workspaces and keys](https://www.rightnowai.co/docs/decision-model/workspaces)

Updated 2026-11-12

A workspace groups your API keys, usage, limits and Playground.

**Illustration of workspace scope.**

```text
[ Workspace ]
      |
      v
[ Named API key ]
      |
      v
[ Authenticated calls ]
      |
      v
[ Workspace usage ]
```

The key and its calls belong to one workspace. Review its usage.

## Keys and usage

Create a named key under API keys and copy it when it appears. The key and its calls belong to that workspace. See [Authentication](https://www.rightnowai.co/docs/decision-model/authentication) for the header and [Rate limits](https://www.rightnowai.co/docs/decision-model/rate-limits) for refusals.

Open Usage on your workspace's Overview and choose a period to compare text cache hit rates in Requests by key. See [Text caching](https://www.rightnowai.co/docs/decision-model/caching).

Usage separates answered decisions, replays, failed calls and unavailable calls. Recent requests show metadata such as the request ID, status and error code; they do not show the request content or answer.

## Roles

**What each role can do**

| Role | Actions |
| --- | --- |
| All roles | Read the workspace, run Playground, create keys, revoke their own keys and leave. |
| Owners and admins | Revoke any key, manage invitations, rename the workspace and remove ordinary members. |
| Owners | Remove privileged members, change roles, manage billing and schedule workspace deletion. |

A workspace must keep an owner.

## Invitations

Owners and admins manage invitations. Sign in to the console to use the actions available to your role.

## Cancel and restore

An owner can schedule workspace deletion in Settings after signing in again. Keys and open invitations are revoked. Restoring the workspace leaves those keys revoked.

Deleting a workspace does not delete your sign-in identity. Use the [privacy policy](https://www.rightnowai.co/privacy-policy) for identity deletion and personal-record requests.

## Next

[API reference](https://www.rightnowai.co/docs/decision-model/decide)