Skip to content
Docs navigation: Decision model / Billing and credits

Billing and credits

RightNow AIDecision modelBilling and credits Updated

On this page

See Pricing for the current rates and billing units.

Availability

Billing is open.

Read the terms of use for payment and credit terms.

HTTP 402 insufficient_credits uses permission_error. Add funds before starting a new request. Read balance_cents, required_cents and add_funds_url in error.details.

Text prices follow price card H (November 11, 2026).

Cached input costs less.

Text caching is automatic. An optional prompt_cache_key improves reuse within a workspace. Cache lifetime, minimum size and eviction are not published. See Text caching for prices, usage fields and the console rate.

Refused questions are not charged. An all-refused request has no text, question, file or call charge.

An abstained answer under a request policy is charged like any answered question.

Charged once per answered call; never on refusals, zero-answer, free, promotional or replay calls.

call charges
Text
Illustration of call charges.

Answered calls combine text, question, call and file charges. Entirely refused calls are not charged.

ChargePriceUnit
Fresh textUSD 0.19Per million residual uncached input tokens
Cached textUSD 0.019Per million residual cached input tokens
Answered questionUSD 0.0001Per answered question
Call feeUSD 0.00001 per answered callOnce per call with at least one answered question
OutputUSD 0No output charge
VideoUSD 0.0008Per started second; minimum USD 0.008 per clip; clips up to 10 seconds
InputRateMinimum per file
ImageUSD 0.003 per imageUSD 0.003
AudioUSD 0.0002 per started second (about USD 0.012 per minute)30 seconds
PDFUSD 0.002 per pageUSD 0.001

See Inputs for inline formats, prices and availability.

Add text, answered-question and answered-call charges once per call.

PDF file fees cover ingestion; extracted text is charged at the text rate.

Complete input and answered questionsTotal price
356 total uncached tokens, one answered questionUSD 0.00017764
356 total uncached tokens, ten answered questionsUSD 0.00107764
3560 total uncached tokens, ten answered questionsUSD 0.0016864
38000 total billed input tokens, one questionUSD 0.00733

Text examples count total billed input, including the rendered questions and schema.

Each USD 1 paid buys a credit. The minimum purchase is USD 5. New buyers can add up to USD 500 a purchase and USD 1,000 a UTC day, per person and per workspace. Starting credit is subject to eligibility checks. Once per eligible canonical verified email address, on your first workspace, after eligibility and verification checks. Credit may be withheld or placed under review. Purchased credit expires 12 months after purchase. Your starting credit does not expire.

Credits API

credit balance
Text
Illustration of credit holds.

Available credit accounts for active holds. Balance and availability can differ.

Read your credit balance with GET /v1/credits. See Credit balance for the reply fields and read limit.

Usage limits

Workspace usage limits still apply. Read Rate limits and use the response's retry and reset values to pace work.